Which statement reflects 'See through our members' eyes'?

• A. Make decisions without member input.
• B. Ignore member feedback.
• C. Put the member first, if we see something we do something.
• D. Only consider personal preferences.

Answer: (C)

Seeing through our members' eyes is about prioritizing what members need and taking action when we notice something. The statement that puts the member first and says “if we see something we do something” captures that mindset by emphasizing awareness of the member experience and proactive steps to help or improve things for them. Decisions made without member input, ignoring feedback, or pursuing only personal preferences don’t reflect this approach, because they overlook the perspective and needs of members.